Customer Testimonials

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Facebook Mar 3, 2024

I purchased a Honda CRV and Tim was great! He helped with the entire process. I would definitely come back when need of another vehicle and recommend to my family and friends.

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DealerRater Mar 2, 2024

The cashier was a little rude. However this is the first time I had her. I felt like I was talked down to a little when she explained the new 3% addition to credit card payment. This 3% is enough to consider we going to another place to get my oil changes and service.

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DealerRater Mar 2, 2024

His service was excellent. We are so happy with him..he explained everything so comfortable. He is so friendly and very helpful. Thank you so much

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DealerRater Mar 1, 2024

Jackson was great and very helpful. The facility was clean and very nice. We will return in the future.

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DealerRater Mar 1, 2024

Very friendly people to work with looking for the best deal for me . I am very pleased

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DealerRater Mar 1, 2024

Erik was a great service rep. The waiting room is very nice and the people are courteous. I also am glad that the dealership is much closer to me on Highway 72. I have bought at least 6-8 vehicles from this dealership over the years.

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DealerRater Feb 29, 2024

Great customer service from start to finish. I will return if I need anything else done.

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DealerRater Feb 29, 2024

Visited the dealership for an oil change/tire rotation. Finished in 30 minutes. Justine very professional, knowledgeable and helpful.

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DealerRater Feb 29, 2024

Michael was great to work with. He explained all the work that needed to be done and went above and beyond. I was extremely happy with the service and the result.

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DealerRater Feb 28, 2024

I was very pleased with the service that I received, and will be coming back again

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DealerRater Feb 28, 2024

I can always count on the best service when JR and Scott are involved. Personable and professional.

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DealerRater Feb 28, 2024

I had a great experience with Honda of Huntsville. I will definitely be returning for all my car needs.

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DealerRater Feb 28, 2024

I really like this dealership because they are friendly laid-back, incredibly helpful and very efficient. Their prices are comparable and the whole demeanor is laid-back and helpful.

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DealerRater Feb 27, 2024

Not much to it, but service was quick and easy. For me in and out in a flash.

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DealerRater Feb 27, 2024

We bought a car from Shottenkirk, and when other businesses may forget about their customers after that, Shottenkirk does not. They take care of their people. They are honest with their car service and do not try to overcharge us for anything. They give us wise choices and are pleasant in all of their dealings with us. We will never buy a car anywhere else.

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DealerRater Feb 27, 2024

Shottenkirk Honda’s service department is a great combination of competence, congeniality, and caring. Dani and crew inspected my car immediately and gave me an assessment consistent with those I already received elsewhere. They scheduled my 2-day service, provided me with a new loaner car, and completed the work on time and for the estimated cost. As a bonus, I got to deal with friendly, helpful people. I highly recommend them!

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DealerRater Feb 27, 2024

Great service, friendly staff. I usually do not use the shuttle but had to this time. Worked well

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DealerRater Feb 24, 2024

Very best dealership. Scott and/or Jonathan always treat me with kindness. They listen to me with respect. They are the best.

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DealerRater Feb 24, 2024

Great shuttle driver and service. Vehicle completed very quickly and accurately. Enjoyed the car wash.

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DealerRater Feb 24, 2024

Thank You Jonathan Moore for making purchasing a car easy. The car was in perfect condition inside and out for a great price!

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DealerRater Feb 24, 2024

2nd car bought, and always it's a great service, quick and easy. Definitely recommend

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DealerRater Feb 23, 2024

My visit was professional, quick and friendly. I was offered a ride but I was prepared to wait. This did take long and I was out the door with my service completed.

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DealerRater Feb 23, 2024

Great service, very professional, quick, economical, excellent waiting area, friendly courtesy drivers, two locations, superb!

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DealerRater Feb 23, 2024

I was happy with the dealer and with Mike and Antonio and will recommend the dealership to others

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DealerRater Feb 23, 2024

Always a good job. Pleasant atmosphere, quick response, and cordial employees. Efficient and reliable always

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DealerRater Feb 23, 2024

Friendly, dependable, quality service they check everything has promised. Love it we will be back!!

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DealerRater Feb 23, 2024

I had a awesome experience at the dealership. Michael was super helpful. The shuttle enabled me to meet up with my dental appointment and back to the dealership to pick up my car. The driver was friendly too.

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DealerRater Feb 23, 2024

I was very disappointed about the addition of a convenience fee charged when using a credit or debit card. If this is the case, they should communicate with clients just like they do reminding customers of their appointment.

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DealerRater Feb 22, 2024

G o o d s e r v I c e. Will use them again

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DealerRater Feb 22, 2024

We had a great experience at this dealership. They were extremely and genuinely friendly. J.P. Ketteman was our sales associate. He was very knowledgeable and was not pushy which was important to me. We did buy a car here and I am loving my new car.

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DealerRater Feb 21, 2024

Michael is a very good representative for your business. The service was very done sooner than I thought it would be.

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DealerRater Feb 21, 2024

Great service from Shottenkirk as always. Thor take great care of both my Honda vehicles

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DealerRater Feb 21, 2024

Fast, efficient service. Always a pleasure doing business with this dealership. I will return. Thanks.

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DealerRater Feb 21, 2024

Salesman wasn't pushy and worked to our schedule. Both Mike and Emmanuel stayed after closing to help us purchase the vehicle. Courteous and kind staff.

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DealerRater Feb 20, 2024

Always helpful and willing to check out the issue. We go to them every time we have to do service to our car.

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DealerRater Feb 20, 2024

The service is always great! I always feel listened to, welcome, and cared for. Nice

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DealerRater Feb 14, 2024

All was a pleasant experience! Everyone was attentive that i came in contact with. Salesman Matt Kuenzli was a 10!!

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DealerRater Feb 13, 2024

I have always had a very god experience at Shottenkirk Honda. Everyone has been very courteous and professional. In my latest experience, Scott was completely up front, professional, and crystal clear in all of the work to be completed. I do not remember the name of the service tech who first came out, but he was kind enough to show me how he installed his dash cam in his own car to give my ideas on how I could install mine. Scott also recommended a place who could professionally install my cameras. Thank you to everyone!!!

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DealerRater Feb 12, 2024

Love that WiFi was available . Check out was fast and easy. Confortable waiting area and water.

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DealerRater Feb 11, 2024

Great dealer and excellent service. Justin Gibbs in the service department was very helpful and extremely quick in helping me resolve issues with my vehicle.

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DealerRater Feb 11, 2024

Great service every time, fast and efficient. Always able to get my vehicle taken care of in a timely manner.

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Facebook Feb 10, 2024

Hands down the best service I've had. Service rep Scott was the best and called to keep me in the loop every step of the way, including working w insurance, until everything got fixed with my car. Loved this experience.

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DealerRater Feb 9, 2024

Always concerned. Willing to go extra to be sure my vehicle is safe and I am satisfied. Scott Rockett us the main reason we are still with Honda.

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DealerRater Feb 9, 2024

Showed up with no appointment. Had family issue that would delay my initial seRvice they got me in. Very appreciative. Everyone very helpful and kind. Thank you

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DealerRater Feb 9, 2024

I was very pleased with the service performed and plan to use this location again.

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DealerRater Feb 9, 2024

All the employees are welcoming and always professional. Scott always keeps us informed of the total process.

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DealerRater Feb 9, 2024

Excellent experience. Everyone was very helpful. Terrion Crutcher is great, friendly and very informative. The entire team did a great job!!

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DealerRater Feb 9, 2024

My visit went well, employees were very nice and professional, the waiting room was clean and comfortable with free coffee and water. I had time to visit the show room and see some new models. The maintenance room was clean and orderly, maintenance people looks as though they had a handle on things, tire pressure was checked, oil levels was correct engine bay was clean. Thanks

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DealerRater Feb 8, 2024

Service advisor and technician service were top notch! We are thinking about bringing our Lexus to you for future service as well.

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DealerRater Feb 8, 2024

Scott is always excellent to work with. All work done at Shottenkirk is professional and reasonably priced

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DealerRater Feb 7, 2024

Micah was great to work with and kept the process easy. We looked at several places and Shottenkirk was the easiest to work with.

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DealerRater Feb 7, 2024

Had a great experience. Cheyenne was wonderful and made the entire process so easy from start to finish.

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DealerRater Feb 7, 2024

Arrived at appointment time, Service was completed in a very timely manner. Service manager, Mike, patiently answered any questions I had.

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DealerRater Feb 7, 2024

Good and fast service at a reasonable price. The service rep was courteous and quick to address my service needs.

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DealerRater Feb 6, 2024

Good service in and out quickly ! Thanks for your time yesterday !will be back next oil chang

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Facebook Feb 5, 2024

The service was very good

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DealerRater Feb 5, 2024

The service was completed and car ready when promised. I would recommend using them again.

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DealerRater Feb 5, 2024

The best service and the very best interaction between advisor and customer. A plus performance.

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Facebook Feb 5, 2024

Purchased a 2024 Honda CRV last week. Dewayne Hill did a great job for us. We would definitely purchase a car from him again.

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DealerRater Feb 5, 2024

We go to Shottenkirk for service on all our Hondas. They always take care of our cars and get us where we need to go. Tim Reischauer just helped us with our new CRV purchase and mades the sales process quick and simple. Thank you!

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DealerRater Feb 4, 2024

Sammy B was on top of everything. Our Civic was ready quickly with no issues and a surprise discount on top. Thanks.

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DealerRater Feb 4, 2024

JP Ketterman was a kind and conscientious sales associate. He was very patient when answering my questions and helping me. I would highly recommend working with him! I did not have a lot of interaction iwth Mike Craig, but he arranged for a different color of car that I was most interested in to be aquired in the Huntsivlle store. Antonio Pickett in financing was professional and knowledgable. He was only doing his job & he did not put pressure on me and was still polite, but the process of promoting the extended warranty is very offputting and even infuriating ...

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DealerRater Feb 4, 2024

I only come here and only own a Honda because Sami is the best service provider there is! Hands down. Give the guy a raise!

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DealerRater Feb 4, 2024

Michael V was very helpful and supportive. His product knowledge was solid and he was very friendly. Really enjoyed the process though admittedly car buying always comes with some stress and anxiety. Michael kept us focused and moving forward.

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DealerRater Feb 4, 2024

I would first like to thank Kade Rose from the sales department who helped answer all my questions about the vehicle and guide us through the sales process! He was very friendly and not at all pushy like other dealership sales people. He showed a genuine interest in finding my family the right vehicle. Mike Craig was also fantastic and helped to get us to an agreeable price. Mike was very knowledgeable about every one of our many technical and financial questions. Shottenkirk Huntsville did not have the specific vehicle model and color that we chose but Mike and Kade ...

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DealerRater Feb 3, 2024

As usual, I received great service. Top notch all the way around! Definitely recommend to everyone.

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DealerRater Feb 3, 2024

The cost for service seemed a bit high for scheduled maintanence for a cr-v hybrid

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DealerRater Feb 1, 2024

Cheyenne Moon - She is simply the best. This little gal knows her stuff and knows how to treat a customer!!

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DealerRater Feb 1, 2024

The service is always good but the time invested for an oil change is quite long. It usually takes an hour and a half for just the oil change.

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DealerRater Feb 1, 2024

Negotiating the price and the delivery of my new Honda CR-V Hybrid was a pleasant experience. I recommend salesman Tim Reischauer to anyone wanting to purchase a new Honda.

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DealerRater Feb 1, 2024

Everyone there was very attentive and helpful, I would definitely recommend anyone looking for a vehicle to visit them

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DealerRater Jan 31, 2024

January 29, 2024: As usually, a very satisfactory service experience. Thank you very much. Lila S.

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DealerRater Jan 31, 2024

Very cooperative and patient . Justin also gave my ideas on how to pursue some changes I’m looking to make

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DealerRater Jan 31, 2024

Above and beyond! Scott is the absolute best service representative! I never hesitate to take my care to them for any issue. If they don’t do it they will refer to someone who can!

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DealerRater Jan 31, 2024

No response necessary none no no no no no no none don’t like to be fixed to answer

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DealerRater Jan 31, 2024

Friendly and helpful, the service went well and didn't take a long time to complete. The coffee and snacks are great.

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DealerRater Jan 30, 2024

Sami is delightful to work with. There are two things that this Honda location needs to work on: 1) Charge appropriately. This business is VERY greedy. 2) Have loaner vehicles available for longer repairs, like every other Honda dealership in the nation.

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DealerRater Jan 30, 2024

Friendly, helpful, honest. Las made the experience as pleasant and efficient as possible. Ni complaints whatsoever.

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DealerRater Jan 30, 2024

Engaged is the best way I can reflect on this dealer, from buying to service..

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DealerRater Jan 29, 2024

They were very helpful and easily explained things that were important to me. They took their time with me and did not make me feel rushed

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DealerRater Jan 29, 2024

Sales group was very nice and helpful. They were knowledgeable about any of the vehicles we inquired about.

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DealerRater Jan 29, 2024

Nos ayudaron mucho y nos explicaron muy bien nuestro contrato y lo mejor que todo fue en español.

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DealerRater Jan 29, 2024

Expensive though! I would have waited a few months more. But, I needed it done for my wife upcoming travel.

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DealerRater Jan 29, 2024

Our experience was very good…information given up front was very helpful in making our decision easier…

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DealerRater Jan 27, 2024

Very caring people and love the hospitality bar and hosts while I waited. Nice waiting area.

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DealerRater Jan 27, 2024

No wait time when I arrived… advisor was knowledgeable, articulate and efficient… service was performed quickly and without issues… billing and payment was managed well.

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DealerRater Jan 26, 2024

My experience with your service center was excellent, start to finish. Each and every person I spoke with was pleasant and professional. The waiting area was very comfortable and although I had a good bit of work done on my car, the wait time was very reasonable. I love Honda! Thanks.

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DealerRater Jan 26, 2024

I was greeted and very nice welcoming service. The experience overall was amazing and very helpful.

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DealerRater Jan 26, 2024

This dealer has excellent customer service and human quality, they understand your needs and speak to you with the truth

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DealerRater Jan 25, 2024

It is convenient and they do a good job. However, they don’t always post maintenance info to Carfax. There are several maintenance items missing.

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DealerRater Jan 25, 2024

Excellent service. People were attentive and very helpful. Took care of me immediately upon arrival and kept me informed on service needs and progress of work.

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DealerRater Jan 25, 2024

Sam was professional as was the whole team. Wanted a little lower price, but hey.

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DealerRater Jan 25, 2024

Easy to work with, great service and very friendly. Great communication and my car was ready in a timely manner.

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DealerRater Jan 25, 2024

The Honda dealership kk owns my needs and met me on my wants except for exterior cold of vehicle

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DealerRater Jan 25, 2024

Scott took ownership of our issue and walked us through each step of the process to ensure our vehicle was in good shape when we left. He was able to get us a great deal on parts and labor so this problem was just a blip on the radar. Scott is always professional and builds relationships with his customers that make them want to come back.

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DealerRater Jan 24, 2024

Our experience at the dealership was truly remarkable. No pressure. Treated with respect and courtesy.

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DealerRater Jan 24, 2024

The whole service was completed within 1.5 hours. pretty impressed with the speed and quality of service.

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Facebook Jan 23, 2024

Recently purchased a CRV and the whole experience working with Terrion C. was absolutely wonderful. Will definitely recommend him to others.

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DealerRater Jan 23, 2024

I’ve never had problems with this dealership in the past, but my previous experience was not so pleasant. Had to wait hours for my vehicle to be detailed and it was still dirty when it was ready. The sales person was not very thorough and not very knowledgeable about the vehicle. He didn’t go over the features of the vehicle or demonstrate how to operate various features. He just handed me the keys at the door on the way out.. The sales department in the past gave the red carpet treatment. Then when I left, there seemed to ...

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DealerRater Jan 22, 2024

I always get great service when using Shottenkirk for my service appointment… they are great at communicating what is needed and fees

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